Last updated: January 2026

1. About Us

This website, www.propertyhubltd.com (the "Website"), is operated by Property Hub Ltd ("Property Hub", "we", "us", "our").

Registered Name: Property Hub Ltd

Company Registration Number: 06556983 (England & Wales)

Registered Office: 38 Court Parade, East Lane, Wembley, HA0 3HS, United Kingdom

VAT Number: 180 3942 08

The Property Ombudsman (TPO): D02415

Client Money Protection (CMP): C0125653

Property Hub Ltd operates both as a regulated high-street estate agency and as a digital property platform which enables property owners, landlords, developers, agents, franchisees and authorised users (together, Listers) to market residential and commercial properties online.

Depending on the service selected, Property Hub may act:

• As an appointed estate agent under a separate written agreement; or
• Solely as a digital advertising and listing platform, facilitating introductions and enquiries only.

By accessing or using this Website, you confirm that you accept these Terms of Use and agree to comply with them. If you do not agree, you must not use the Website.

2. Scope and Legal Status

These Terms of Use govern:

• Access to and use of the Website
• All content, tools, calculators, forms and enquiry systems
• Information relating to property sales, lettings, management, franchising and recruitment

These Terms operate alongside (and do not replace):

• Our Business Terms and Conditions
• Sales, Lettings and Management Agreements
• Franchise Agreements
• Privacy Policy and Cookie Policy

In the event of conflict, the specific service agreement shall prevail.

3. Platform Status and No Automatic Agency Relationship

Unless expressly agreed in writing:

• Property Hub acts only as a digital platform and marketing facilitator
• No estate agency, letting agency, advisory, fiduciary or professional relationship is created
• No obligation arises to negotiate, verify, conclude or complete any transaction

An estate agency or letting relationship is created only where a separate written instruction or agreement is signed.

Users acknowledge that the Website may display properties listed directly by third parties and that Property Hub is not automatically the agent for every listing.

4. Website Content and Accuracy

While we take reasonable care to ensure information is accurate and up to date:

• Property particulars are for guidance only
• Measurements, floor plans, descriptions and images are approximate
• Availability, pricing and terms may change without notice

You must independently verify all information before reliance. Property Hub disclaims liability for inaccuracies to the fullest extent permitted by law.

5. Property Listings and User-Generated Content

The Website enables properties to be listed by Property Hub, its franchisees, self-employed agents and third-party Listers.

• Property details may be user-generated
• Property Hub does not independently verify all information submitted
• Listings do not constitute offers, particulars of sale, or contractual terms

Each Lister confirms that:

• They are legally entitled to market the property
• All information provided is accurate, lawful and not misleading
• They hold necessary consents and permissions

Property Hub reserves the right (but not the obligation) to review, amend, suspend or remove listings at its discretion.

6. User Obligations and Listing Responsibilities

All users, including Listers, agree that they will not:

• Submit inaccurate, misleading or unlawful property information
• Infringe third-party rights or misrepresent authority to market a property
• Upload content that breaches consumer protection, property or advertising laws
• Circumvent the platform, fees or enquiry processes

Users are solely responsible for the accuracy and legality of content they submit. Property Hub accepts no liability for third-party listings beyond statutory obligations.

7. Intellectual Property Rights

All content on this Website is owned by or licensed to Property Hub Ltd, including text, branding, logos, slogans, property descriptions, photographs, software, databases and design.

You may view and print content for personal use only. Any commercial use, reproduction or modification is prohibited without prior written consent.

8. Self-Employed Agents and Franchisees

Certain services may be delivered by:

• Self-employed property agents
• Local area specialists
• Franchisees operating under licence

Such individuals operate in accordance with Property Hub systems and compliance standards, may trade under the Property Hub brand and are responsible for their own tax and employment obligations.

Nothing on this Website creates a partnership, joint venture or employment relationship.

9. Third-Party Links and Portals

The Website may contain links to third-party platforms including portals, referencing providers and payment services.

Property Hub does not control third-party content and accepts no liability arising from their use.

10. Online Enquiries and Communications

By submitting enquiries you:

• Confirm information is accurate and lawful
• Consent to contact via phone, email, SMS or WhatsApp
• Acknowledge communications do not constitute advice or contracts

11. Data Protection

Personal data is processed in accordance with UK GDPR and the Data Protection Act 2018. Please refer to our Privacy Policy for full details.

12. Limitation of Liability

To the fullest extent permitted by law, Property Hub Ltd excludes liability for inaccuracies, transactions between users, loss of profit, business interruption and indirect or consequential loss.

13. Indemnity

You agree to indemnify Property Hub Ltd against all claims, losses and expenses arising from misuse of the Website, breach of these Terms or submission of unlawful information.

14. Suspension and Termination

Property Hub may suspend or terminate Website access at any time where misuse or legal risk is identified.

15. Changes to These Terms

These Terms may be amended at any time. Continued use of the Website constitutes acceptance of the updated Terms.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales and subject to the exclusive jurisdiction of the English courts.

17. Contact

Property Hub Ltd
38 Court Parade, East Lane
Wembley, HA0 3HS, United Kingdom
Tel: 0208 903 1002
Email: admin@propertyhubltd.com