These Terms and Conditions of Business ("Terms") constitute a legally binding contract. They are drafted in the manner customarily adopted by UK property law firms for high-street estate agencies. Clients are advised to read them carefully and seek independent legal advice if required.
1.1.1 Property Hub Ltd (Company No. 06556983) of 38 Court Parade, East Lane, Wembley, Middlesex, HA0 3HS ("Property Hub", "the Agent", "we", "us", "our").
1.1.2 The Client, being the Seller, Landlord, Owner or authorised representative instructing the Agent.
1.2.1 Property Hub operates as a traditional high-street estate agency providing commission-based services.
1.2.2 We do not operate as an online-only, fixed-fee or introduction-only agent.
1.3.1 The Agent is a member of The Property Ombudsman (TPO).
1.3.2 The Agent complies with, and the Client acknowledges the application of, the following legislation and codes (as amended):
1.4.1 Acceptance occurs upon signature, electronic acceptance, or instruction to commence services.
For the purposes of these Terms:
3.1.1 The Client warrants that they are the legal owner or have full authority to instruct the Agent.
3.1.2 Joint owners warrant joint and several liability.
3.2.1 The Client confirms all information supplied is accurate, complete and not misleading.
3.2.2 The Client must promptly notify the Agent of any material changes.
3.3.1 The Client must disclose: (a) existing agency agreements; (b) disputes, notices or restrictions; (c) planning, title or licensing issues.
3.4.1 The Client indemnifies the Agent against all losses, claims, damages, penalties and costs arising from breach of these warranties.
4.1.1 The Client appoints the Agent to market and negotiate the sale of the Property.
4.2.1 Services may include:
4.3.1 The Agent does not guarantee a sale or specific price
5.1.1 Fees are payable if the Property is sold during the instruction period or to a Buyer introduced during that period.
5.2.1 Fees are payable only if the Agent is the effective cause of sale.
5.3.1 Fees are payable regardless of who introduces the Buyer.
6.1.1 Fees are calculated as a percentage of the final agreed sale price, plus VAT.
6.2.1 Fees become due immediately upon Exchange.
6.3.1 Fees remain payable where a Ready, Willing and Able Buyer is introduced and the Client withdraws.
6.4.1 Fees are payable if the Property is sold to a Tenant or connected party introduced by the Agent.
7.1.1 Withdrawal does not affect fee entitlement.
7.2.1 Where failure arises from Client default, Fees remain payable.
7.3.1 The Client indemnifies the Agent against claims arising from undisclosed agents.
8.1.1 The Client appoints the Agent to let and/or manage the Property.
8.2.1 Services may include:
9.1.1 Fees are payable as agreed and subject to VAT.
9.2.1 Fees remain payable for renewals, extensions or statutory periodic tenancies.
9.3.1 Early termination does not negate fee entitlement.
10.1.1 The Agent is authorised to: (a) collect rent; (b) hold keys; (c) instruct contractors; (d) take emergency action.
10.2.1 Reasonable expenditure may be incurred without prior consent to protect the Property or comply with law.
10.3.1 The Agent is not liable for contractor workmanship or delays
11.1.1 All statutory obligations remain the Client’s responsibility.
11.2.1 Including but not limited to:
12.1.1 These terms apply unless varied in writing.
12.2.1 Commercial Clients acknowledge consumer legislation may not apply.
12.3.1 Fees are payable as agreed contractually.
13.1 The Client authorises AML, KYC and PEP checks. 13.2 Failure to comply entitles the Agent to cease acting.
14.1 The Client approves all particulars. 14.2 The Agent relies on Client-supplied information. 14.3 The Client indemnifies the Agent for misrepresentation.
15.1 Referral fees may be received and disclosed where required. 15.2 Conflicts of interest will be declared.
16.1 The Agent may appoint sub-agents or specialists.
17.1 Interest accrues at 3% above the Bank of England base rate after 21 days.
18.1 Termination requires 14 days’ written notice. 18.2 Accrued rights survive termination.
19.1 Statutory cancellation rights apply where relevant. 19.2 Costs incurred remain payable.
20.1 Complaints must be made in writing. 20.2 Matters may be referred to The Property Ombudsman.
21.1 Nothing limits liability for death, personal injury, fraud or fraudulent misrepresentation.
21.2 Liability is otherwise limited to the maximum extent permitted by law.
22.1 These Terms are governed by the law of England and Wales.
By instructing Property Hub Ltd, the Client confirms acceptance of these Terms.
